❓ FAQ
Q: Are you a manufacturer?
A: Yes, we are a factory specializing in office furniture.
Q: How long is your delivery time?
A: Usually 1-3 weeks, depending on the style and quantity of products ordered.
Q: Do you provide samples?
A: We charge a sample fee for large items. However, we will refund the extra fee when you place a formal order.
Q: What is the minimum order quantity (MOQ)?
A: We do not have a strict minimum order quantity for each model, but larger quantities are more cost-effective. We also provide installation drawings or videos to facilitate the process.
Q: What are your terms of payment?
A: Our usual method is T/T or L/C at sight. A 30% deposit is required in advance, with the balance paid before loading.
Q: Can I customize the color or size of the product?
A: Yes. While we have standard sizes, we can customize colors and dimensions to meet your specific requirements.
Q: What is the warranty period for your products?
A: Our products are guaranteed for 5 years. Any necessary replacements will be delivered free of charge with your next order.